Shipping & Returns

Effective Date: [Insert Date]

1. Shipping Policy

Delivery Locations: We deliver across the United Arab Emirates.

Shipping Charges: Shipping is free on orders above [Specify Amount]. For orders below this amount, a standard shipping fee of [Specify Amount] applies.

Delivery Time: Orders are typically delivered within [Specify Time Frame] from the date of order. Delivery times may vary based on location and other factors.

Tracking: Once your order is dispatched, you will receive a tracking number via email to track your order.

2. Return Policy

Return Window: Returns are accepted within [Specify Number of Days] from the date of delivery.

Eligibility: Products must be unused, unopened, and in the original packaging. Items that are used, damaged, or not in their original packaging cannot be returned.

Process: To initiate a return, please contact our customer service team at [Insert Contact Information]. Provide your order number and reason for return.

Refunds: Upon receipt and inspection of the returned item(s), refunds will be processed to the original method of payment within [Specify Number of Days]. Shipping costs are non-refundable.

Exchanges: If you need to exchange an item for the same item in a different size or color, contact our customer service team. Exchanges are subject to product availability.

Faulty or Damaged Items: In case of receiving a faulty or damaged item, please contact us immediately for a replacement or refund.

3. Contact Us For any queries regarding shipping or returns, please contact us at [Insert Contact Information].